If you have any questions regarding Smart Sparky you can contact us via email at firstname.lastname@example.org or call us on 1300 513 533, one of our friendly staff will be able to help with your inquiry.
If you need to cancel your order or change it for any reason simply contact us via email at email@example.com or call us on 1300 513 533, someone from our sales team will be able to assist you with your request.
To return a product for whatever reason just fill in the details on our Warranty Product Return Form and submit it to us, we will come back to you within 24-48 business hours to finalise the process and arrange the return and product return, alternatively email us at firstname.lastname@example.org or call us on 1300 513 533 and one of our team members will be able to assist.
Orders placed before 2pm will be dispatched the same day, if you are located in Sydney, NSW estimated delivery of your order is the next business day. Outside those areas please allow 2-3 business days to receive your order. If you need your order sooner give us a call to discuss overnight express freight (we may need to pass on any additional express freight charges). If you live local you can always collect from our warehouse in Ryde, Sydney.
(Please note as we do use 3rd party transport the time frames specified are general turnaround times – sometimes unforeseen issues arrive which are out of our hands which could cause delays however we will ensure your order is dispatched on time as outlined above)
Absolutely! All Smart Sparky products are covered by a 5 year product warranty, depending on the product it will be covered by either our 5 year residential warranty or standard 5 year warranty, please check with one of our sales staff or the product information sheet to ensure you have selected the correct product for the application.
To be an approved account holder firstly you must meet our account criteria so either jump online and register or contact us on email@example.com or 1300 513 533, one of our dedicated Sales team members will go through the application process with you (which is quick and easy)
Here are just some of the benefits of dealing with Smart Sparky –
- 24/7 online store
- 30 day trade account to approved applicants
- Quality product with 5 year warranty
- First hand product and industry information
- Buy direct from manufacturer – no middle man!
- Dedicated sales manager assigned to your business
- Leaders in LED lighting technology and design
- Over 100 years combined industry experience
- Stock on hand – Sydney based and ready to ship Australia wide
- Quick efficient deliveries – direct to you